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Limited Guarantee



A-TAC TACTICAL AIRSOFT, airsoft and tactical equipment authorized dealer, warrants to the end user ("Customer") that all selected products on its website which displays the 1 (one) year guarantee, in wording and logo, will be free from defects in workmanship and materials, under normal use and service, for a period of 1 (one) year, or any such period as A-TAC TACTICAL AIRSOFT may announce publicly from time to time for particular products, from the date of purchase from A-TAC TACTICAL AIRSOFT or any of its authorized dealers. A-TAC TACTICAL AIRSOFT’s sole obligation under this express Guarantee shall be, at its discretion and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is reasonably available, A-TAC TACTICAL AIRSOFT may, in its sole discretion, refund to Customer the purchase price paid for the defective product, minus a 15% restocking/handling fee as indicated below. All defective products that are replaced will become the property of A-TAC TACTICAL AIRSOFT. Replacement products or parts may be new or reconditioned. A-TAC TACTICAL AIRSOFT warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial Guarantee period, whichever is longer.

To the full extent allowed by law, A-TAC TACTICAL AIRSOFT excludes for itself  from any liability, what so ever, regarding any products on its website, not displaying the 1 (one) year guarantee, in wording or logo and which are not covered by its limited guarantee. This limited guarantee excludes all textile based, non-mechanical and electrical products. Any dead on arrival or faulty products found within 10 (ten) days from customer receipt, will, at the sole discretion of A-TAC TACTICAL AIRSOFT, be privy to afore going remedy options.

A-TAC TACTICAL AIRSOFT will however, to the best of its ability, test and examine each product for faults, defects and test functionality, prior to shipment or customer delivery.

Products received by A-TAC TACTICAL AIRSOFT and found to be dead on arrival, faulty or non-functional will be returned to its suppliers and may result in, delayed delivery times, lead time or estimated delivery times. Products shipped directly to clients and found to be dead on arrival, faulty or non-functional must be returned to A-TAC TACTICAL AIRSOFT suppliers at Customer’s expense as listed below. A-TAC TACTICAL AIRSOFT reserves at its sole discretion, afore going remedy options, should a customer cancel the order due to afore mentioned time delays. All cancelations, in part or full, on orders for which A-TAC TACTICAL AIRSOFT have already received payment for, will incur a 15% handling / restocking fee and will remain at the sole descretion of A-TAC TACTICAL AIRSOFT or its suppliers. The handling / restocking fee will be deducted from any refund provided by A-TAC TACTICAL AIRSOFT or its suppliers. All return shipping costs to A-TAC TACTICAL AIRSOFT or its suppliers will be deducted from any refund, above and beyond any handling / restocking fees already in effect.

Products returned to A-TAC TACTICAL AIRSOFT or its suppliers due to failure or dead on arrival, must be sent prepaid at the Customer’s expense and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to A-TAC TACTICAL AIRSOFT until the returned item is received by A-TAC TACTICAL AIRSOFT. The repaired or replaced item will be shipped to the Customer with a tracking number included, not later than forty (60) days after A-TAC TACTICAL AIRSOFT or our suppliers receives the defective product, further delays due to parts import or factory stock levels excluding. The Customer shall be liable for all shipping costs pertaining to the forwarding and return of the relevant product. All products NOT collected after 30 days from date of completion will be sold off to defray expenses.


A-TAC TACTICAL AIRSOFT will not be liable under this limited Guarantee if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from:

  1. Failure to follow A-TAC TACTICAL AIRSOFT‘s installation, operation, or maintenance instructions.
  2. Unauthorized product modification or alteration.
  3. Abuse, misuse, negligent acts or omissions by Customer and persons under Customer's control; or
  4. Acts of third parties, acts of God, accident, fire, lightning, or other hazards.

This Limited Product Guarantee does not include any warranty on normal wear and tear on products as a result of usage or against the rusting of any of the metal parts of the products.


If any products of A-TAC TACTICAL AIRSOFT do not operate as warranted above, customer's sole remedy for breach of that guarantee shall be (repair, replacement, or refund of the purchase price paid), at the discretion of A-TAC TACTICAL AIRSOFT and its suppliers. To the full extent allowed by law, the foregoing warranties and remedies are exclusive and are in lieu of all other warranties, terms, or conditions, express or implied, either in fact or by operation of law, statutory or otherwise, including warranties, terms, or conditions of merchantability, fitness for a particular purpose, satisfactory quality, correspondence with description, and non-infringement, all of which are expressly disclaimed. A-TAC TACTICAL AIRSOFT neither assumes nor authorizes any other person to assume for it any other liability in connection with the sale or use of its products.


To the full extent allowed by law, A-TAC TACTICAL AIRSOFT excludes for itself and  its suppliers any liability, for accidental, injury, incidental, consequential, indirect, special, or punitive damages of any kind, or for loss of revenue or profits, loss of business, arising out of or in connection with the sale, use, performance, failure, or interruption of its products, even if A-TAC TACTICAL AIRSOFT or its authorized dealer has been advised of the possibility of such damages, and limits its liability to repair, replacement, or refund of the purchase price paid, at the discretion of A-TAC TACTICAL AIRSOFT. This disclaimer of liability for damages will not be affected if any remedy provided herein shall fail of its essential purpose.

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