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Terms & Conditions

 

About these terms

 

 

These are our Terms and conditions and you should read them carefully as they apply to your use of this website and any order you may make. We will request you to accept these Terms and Conditions during the registration and order process.

You will be bound by the details of the Terms and Conditions and the website information which was in place at the time of use of the website or when you placed your order.

Your access to and use of the A-Tac Tactical Airsoft’s website is subject exclusively to these Terms & Conditions. You are not allowed to use this website for any purpose that is unlawful or prohibited by these Terms & Conditions.

A-Tac Tactical Airsoft reserve the right to change these Terms & Conditions without prior notice, allong with accompanying documentation as listed below.

By using this website you are fully accepting the terms, conditions and disclaimers contained in this notice, along with accompanying documentation as listed below:

Delivery Information.

Privacy Policy.

Limited Guarantee.

If you do not accept these Terms & Conditions you must immediately stop using this website.

A-Tac Tactical Airsoft reserves the rights change these Terms & Conditions at any time, and your continued use of the website following any changes shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine if the Terms and Conditions have been changed. If you do not agree to the changes you should not continue to use the website.

We will not be held liable for any loss of goodwill, any economic losses or any special or indirect losses suffered or incurred by that party arising out of or in connection with the Terms and Conditions.

You agree to indemnify and hold A-Tac Tactical Airsoft and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against A-Tac Tactical Airsoft arising out of any breach by you of these Terms & Conditions or other liabilities arising out of your use of this website.

If any of these Terms & Conditions should be determined to be invalid, illegal or unenforceable to any extent for any reason by any court of competent jurisdiction then such Term or Condition shall be severed from the remaining terms and the remaining Terms & Conditions shall survive and remain in full force and effect and continue to be binding and enforceable to the fullest extent permitted by law.

If you do not comply with these conditions of sale and we take no action in respect of that non-compliance, our right to take action in the same or a similar situation in the future will not be affected.

 

Using this website

The website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

To the extent permitted by law, A-Tac Tactical Airsoft will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the website.

A-Tac Tactical Airsoft makes no warranty that the functionality of the website will be uninterrupted.  We reserve the right, from time to time, to restrict access to the website to allow essential maintenance or upload new services and/or improvements although we ensure that any interruptions are kept to a minimum. A-Tac Tactical Airsoft will not be liable or responsible for your ability to access this website, technical fault or internet connectivity or lack thereof, maintenance and inherent faults remains the user’s responsibility.

We make no warranty that this website will be error free or that defects will be corrected. The user acknowledges that information, products and services published on this web site may include inaccuracies and typological errors.

We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on the website. To the extent permitted by applicable law, A-Tac Tactical Airsoft disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights. Please research the products you are interested in and compare for accuracy – Please do not hesitate to contact us so we may correct.

We make no warranty that the website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.  We shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website.

It pains us to say this but, as much as we like to help you out in your purchasing decisions, the opinions expressed on this website are purely those of the website content providers, customers reviews and YouTube video reviews and nothing on the A-Tac Tactical Airsoft website should be taken to constitute advice. Just to be clear, nothing that is written, displayed in video form or provided as downloadable content on this site should be relied upon in making, or refraining from making, any decision. All information we have provided are to be seen as just such, information, data only. Opinions by customers provided in reviews or videos are theirs alone and not the opinion of A-Tac Tactical Airsoft, our employees, suppliers or authorized dealers or resellers. 

A-Tac Tactical Airsoft reserves the right to change or remove (temporarily or permanently) the website or any part of it, including services or policies, without notice and at our discretion and you confirm that A-Tac Tactical Airsoft shall not be liable to you for any such change or removal.

You must not use the website in any way which will cause or is likely to cause the website to be impaired, damaged or interrupted in any way.

A-Tac Tactical Airsoft reserves the right to refuse access to the website, remove customer’s profiles and reviews.

 

Links to third party websites

A-Tac Tactical Airsoft’s website may include links to third party websites that are controlled and maintained by others. We do not monitor these other websites and we have no control over their content, privacy policies or services. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites and that we do not accept any liability from your use of these other websites.

 

Copyright

All copyright, trademarks and all other intellectual property rights in the website and its content (including without limitation the website design, text, graphics and all software and source codes connected with the website) are owned by or licensed to A-Tac Tactical Airsoft or otherwise used by A-Tac Tactical Airsoft as permitted by Suppliers, Manufacturers and law.

In accessing the website you agree that you will access the content solely for your personal, non-commercial use. You may not link or frame the website or any part of it without our express permission. None of the content may be downloaded, with the exclusion of provided downloadable content, copied, reproduced, published, transmitted, stored, sold or distributed without the prior written consent of A-Tac Tactical Airsoft. This excludes the downloading, copying and/or printing of pages of the website for personal, non-commercial use only.

 

Registration and account details

When you register with us you must guarantee that all of the information which you provide is true, accurate and up to date.

You must not impersonate any other person or entity or use a false name or a name which you do not have authority to use.

False information will be used in prosecution of any fraudulent activity, to the full extent of the law.

If any of the information provided subsequently changes you must inform us immediately or amend your account information via our website.

You are wholly responsible for the confidentiality and maintenance of your password and personal account details and any activities that occur under your account.  It is important that you keep your personal details and password confidential and secure. If you have any reason to suspect that your password has become known to someone else, has been or is likely to be used without your authorization you should contact us immediately or change your password as soon as possible via our website.

A-Tac Tactical Airsoft shall not be liable to any person for loss or damage which may arise as a result of any failure by you to protect your account details or password.

 

 

Our Products

Our products are sold subject to their product description and any supporting information or specifications, color and additional equipment. 

Due to the nature of our business, all orders will incur shipping costs; including orders originating in the same area A-Tac Tactical Airsoft are situated in.

We reserve the right to refuse orders where the product information, price or product promotion has been incorrectly published.

We do make every effort to ensure all of the product information is correct at the time when we upload the product information to the website.  However, the information may not be completely accurate at the time that you place an order. When placing an order you must confirm the details of the product before purchasing.

We take all reasonable care to portray our products accurately but pictures are for reference only. Please be aware that the reproduction of colors is dependent on the settings and calibration of your computer monitor or device's screen and they will vary from device to device and from screen to screen. We therefore cannot guarantee that the colors shown will accurately represent the color of the goods you receive.

All products are subject to availability.   We will inform you by email as soon as possible if goods you have ordered are not available.  Out of stock goods do however at times fall under the next scheduled import and can take up to 12 weeks to land. If for any reason beyond our control we are unable to supply any products then you will be offered a full refund or, if available and acceptable to you, substitute items of equivalent price, if you prefer not to wait for the order to disembark.

All our products comply with appropriate safety and consumer regulations as stipulated by the National Airsoft Association. 

To get the most out of your purchases you should take care to follow any care instructions supplied. The items we sell are for consumers for Airsoft Sport use only.  They must only be used for their intended purpose.

By accepting this Terms and Conditions you agree that A-Tac Tactical Airsoft cannot be held responsible for any damages, injury or death, personal or business loss of income, property damage or any other damages, through the use of any of our products on A-Tac Tactical Airsoft’s website.

Please see Airsoft Rules., Limited Guarantee.and FAQ. for more information about the proper use of A-Tac Tactical Airsoft products and non-liabilities.

 

Prices

Due to the nature of our business, prices may differ from what is indicated on our website. We will make every effort to keep it up to date. Prices are subject to Exchange Rates. We will notify you via email if there are major differences in the price, if not assume indicated prices are correct A-Tac Tactical Airsoft will as far as possible attempt to buffer the difference.

It may, from time to time, be necessary to change prices either up or down. We reserve the right to alter prices at any time without prior notice. Any price changes will be confirmed to you when you make an order.

The price for the goods (including, mandatory flat rate delivery charges) is as set out in the order confirmation. However, extra delivery charges may apply – see ‘EXTRA DELIVERY CHARGES’ clause below.

You must pay in full for the goods (including any applicable delivery charges) within 24 hours of order placement.  Ownership in the goods we supply to you will not ship or be delivered until we have received all sums due and payable by you for or in connection with the goods, including (where applicable) delivery charges.

A-Tac Tactical Airsoft does not accept credit card payments, PayPal or any other payment options other than Electronic Funds Transfer or cash on delivery at sporting event day for all customers who attend the game.

Leave as a note when checking out and we will attempt to accommodate.

 

Placing an order

When you place an order to purchase a product your order represents an offer to us to purchase a product. A contract is only formed when you receive a copy of your email order confirmation.  Any products on the same order which we have not confirmed as accepted in your order confirmation do not form part of the contract.

A-Tac Tactical Airsoft reserves the right to cancel orders, at no cost to you.

No orders may be placed without providing email address, cell phone or land line contact number, ID number and delivery address. Email orders placed without a store order will only be processed when we have received all required client information.

 

Changes to orders

Once you have received confirmation of your order, changes to your order, including the arrangements for delivery or collection can only be made by contacting us via email or phone. Changes made to your order after the original confirmation may change the delivery date of your order. We will give you an indication of a new estimated delivery date once we have confirmed the changes to your order.

Due to the nature of our business, once we have effected payment to our suppliers, no order changes can be made!

 

Cancelation of orders

Where goods are defective or not as described – then please see ‘QUALITY’ clause below and nothing in this section limits your rights where goods are defective or not as described.

You return defective, dead on arrival or non-functional products within 10 working days of the day after the date the product is delivered to you. You are responsible for any costs in return shipping and liable for any loss during shipping. A-Tac Tactical Airsoft will not be held accountable until shipments are received.

All cancelations, in part or full, for orders for which we have already received payment for, will incur a 15% handling / restocking fee and will remain at the sole descretion of A-Tac Tactical Airsoft or our suppliers. The handling / restocking fee will be deducted from any refund provided by A-Tac Tactical Airsoft or our suppliers. All return shipping costs to A-Tac Tactical Airsoft or our suppliers will be deducted from any refund, above and beyond any handling / restocking fees already in effect.

Delivery charges will not be refunded in part or full, unless your order has not been shipped to us by our suppliers, in which case it will be refunded in full. In case of cancelation when A-Tac Tactical Airsoft has already received your order from our suppliers, no refund will be given for any delivery, shipping or extra delivery charges.

Goods already shipped to you at time of the cancelation will be returned to A-Tac Tactical Airsoft and at our discretion be returned to our suppliers. In such case no refund will be given for shipping, delivery or extra delivery charges and any additional shipping charges back to our suppliers, including afore mentioned restocking fees will be deducted from your refund.

Your refund will be processed as soon as possible and in any event within no more than 30 days of the day you have given us notice of cancellation.

Cancellation must be by the person who placed the order. Email confirmation of cancelation must be sent to:

Info@A-Tac.co.za

If you cancel by telephone, we will need to be satisfied that you are the person who placed the order – personal information verification may be expected.

 

Delivery Information

Please note that the estimated delivery times are only estimates and cannot be guaranteed.

Delivery is currently only available in South Africa.

We do not ship overseas or to neighboring countries.

Goods are provided to you on approval and legal title to the goods does not pass to you until delivery.

You may opt in the checkout process to have your package insured for the total value of your shipment as per invoice, at an additional cost. These costs vary greatly and will be communicated to you via email, telephonically.

 

Extra Delivery Charges

The delivery service can only to physical address and receipt of parcel is needed.

You must tell us when placing your order in the 'Add Comments about Your Order' box at the checkout, about any special factors that may result in delivery being more costly and/or taking longer than it otherwise would have, such as your vacation or working hours.

Extra costs would also include specialized couriers to rural or remote areas.

Extra charges for delivery may apply in any of the following circumstances:

  1. If you change the address where your goods are to be delivered at short notice.
  2. If delivery is more costly and/or takes longer than it otherwise would have because of any special factors that you failed to tell us about.
  3. If the goods need to be redelivered because of failure to receive (e.g. your business hours, vacations etc.) at the delivery address or because the goods would

            not be accepted by the person at specified address.

  1. If the goods need to be redelivered because there was no-one at the delivery address aged 18 or over to sign for the goods at the date of delivery.
  2. Shipping insurance to the value of your total order as per invoice.

 

You may opt in the checkout process to have your package insured for the total value of your shipment as per invoice, at an additional cost. These costs vary greatly and will be communicated to you via email, telephonically.

It is essential we have your correct contact information. When we encounter a failure to communicate a stock fault, order fault, delivery fault or any other need for communication, the entire order will be placed on hold, at which ever stage your order might be on, until we are again able to reach you either by email or telephone.

Continued failure to reach you, 7 days after order hold, will result in order cancelation in which case all applicable fees, as previously stipulated will be deductible on any refund, if a refund is granted by the supplier.

If you need to inform us of any special factors regarding your delivery after you have placed and confirmed your order, please contact us per email regarding any changes.

For our standard delivery items, our courier will attempt delivery 3 times. You will be provided a tracking number for your order and you may use this to track your order.

You may call the number of the shipping company to rearrange a more suitable time for re-delivery.

In case of delivery failure, we do not hear from you with a suitable alternative delivery address within 7 days of the attempted delivery, and then we may cancel your order and deduct a charge for our administration, transit and storage costs which will be no more than 30% of the price of the goods from your refund. Delivery charges will not be refunded as stipulated in Cancelation of Order clause.

We will let you know if any extra delivery charges are payable and you must pay these charges before your order is placed or re-delivery (as appropriate) or, if charged after delivery, within 24 hours of receiving notice of such extra delivery charges.

If delivery proves impossible or impractical on 1 or more occasions, at A-Tac Tactical Airsoft’s sole discretion, or there was no-one at the delivery address aged 18 or over to sign for the goods at the date arranged for delivery, then we may cancel your order and deduct a charge for our administration, transit and storage costs which will be no more than 30% of the price of the goods from your refund. Delivery charges will not be refunded.

 

Delays in delivery

Occasionally the delivery of your goods may be delayed by circumstances outside our control.

If for any reason we are unable to deliver the goods or to have them ready for collection within the original approximate timeframe then we will notify you of the delay and new timeframe as soon as possible.

If you cannot wait for the goods, you must let us have notice of cancellation from the person who placed the order within 24 hours of you receiving notification about the delay.  

If we receive your notice of cancellation as set out above within said 24 hour period, then we will let you have a full refund. However, A-Tac Tactical Airsoft cannot accept any liability for any losses you incur (including loss of earnings) or for compensation for perceived inconvenience that may be suffered due to any delay.

 

Arrival of goods

On delivery of your products, you will be asked to sign for the goods, Please count the packages and compare against Way Bill item numbers.

Inspect at your discretion any of the goods that were repackaged, other than those in their original boxing or packaging (This will be bubble wrap items.) Please also check external surfaces or your packages to ensure they are in acceptable condition and without damage that might have damaged the items inside. If you suspect damage, please advise the courier to wait while you inspect the items IN PRIVATE PLEASE. If you are not content, please do not accept the items in question! Reseal as best you can and advise the driver of non-acceptance. Packages will be returned to A-Tac Tactical Airsoft and the matter will be dealt with as a matter of priority.

For this reason you should be present at delivery yourself.  However, if you do ask someone else to take delivery for you, then you must make sure that they are aware of what they need to do! A-Tac Tactical Airsoft, nor selected courier service will be held liable  for uninsured goods which gets damaged in transit.

It will fall to the client to contact the courier company and take the matter up with them; from experience no good results cannot or will be guaranteed.

We will deliver your goods to the destination of your choice within South African Borders, provided that our delivery company can gain access to that destination.

 

 

Abandoned goods

Any and all products ordered and paid for by clients, to whom we cannot deliver due to inaccurate address, who does not answer phone calls, does not reply to emails and who has not collected their order directly from us, will be kept for a maximum of 3 months, only.

A-Tac Tactical Airsoft will make every attempt to contacting the client by all contact information provided by the client within this 3 month period.

Any products for which there were no arrangements made and the client cannot be contacted or the client does not reply to communications, will be seen as abandoned goods and be claimed as sole property of A-Tac Tactical Airsoft.

No refunds or store credit will be provided should the client make contact beyond a period of 4 months from payment received. All claims the client had on the goods and funds received will be seen as void.

 

In matters where the client has paid a deposit for import items but cannot produce the remaining funds with in 7 days from stock arrival in South Africa, the goods will be seen as abandoned and taken back into available stock. The deposit will be refunded to the client, minus 15% restocking fee.

 

Pre-Assembly, Enhancement, Upgrades and Modification of Goods

We will be pleased to Pre-assemble any goods for you, for example rail guards, upgrade stocks, AEG rewiring or upgrade or enhancement parts. Please use the please pre-assemble tick on the product page, when adding to cart, alternatively, use the comment box when checking out.

However, no goods will be assembled, modified, enhanced or prebuild for you at the standard price. An additional fee of R200 will be charged, excluding any materials, parts used to perform the required and specified assembled, modified, enhanced or prebuild.

Please see our Limited Guarantee regarding product and work warrantees.

Please contact us per email for any additional information regarding this service.

 

 

Quality

Please notify us of obvious defects that are apparent on first inspection of the goods, such as missing parts or damage, at delivery.

Where we need to send the goods away for examination and testing, then you will be required to ship the goods back to us, we will cover the shipping back to our supplier.

Please see our Limited Warranty for instructions on how we treat defective and warranty goods.

 

Returns and Refunds

Please see our Limited Guarantee for instructions on how we treat defective and warranty goods. Returns and Refunds form part of this. Refunds, if approved, will only be paid out 10 day after receiving back the products in question. A-Tac Tactical Airsoft will not be responsible for any shipping costs. Refund amount percentage will depend on the condition of the products upon return and final decision will remain at the discretion of A-Tac Tactical.

 

Contact with Us

All communications will be in either English or Afrikaans languages.

It is essential we have your correct contact information. When we encounter a failure to communicate a stock fault, order fault, delivery fault or any other need for communication, the entire order will be placed on hold, at which ever stage your order might be on, until we are again able to reach you either by email or telephone.

None of our staff are authorized to advise on whether any goods are suitable for any unusual purpose other than for the sport of airsoft. If you intend to use the goods for any unusual purpose other than for the sport of airsoft, then we strongly advise that you rethink and make up your own mind about whether the goods are suitable and your intended purpose is legal and safe.

It remains your duty to ensure safety when operating any Airsoft equipment and to do so within the boundaries of your country’s laws.

Please see Airsoft rules for more details about the rules that govern the sport of airsoft as prescribed by the National Airsoft Association.

Please also see our download section for membership signup and indemnity forms which are required for the sport.

 

 

Liability Disclaimer

A-Tac Tactical Airsoft’s total liability for any claim howsoever shall not exceed the price of the goods supplied by A-Tac Tactical Airsoft to the customer.

A-Tac Tactical Airsoft shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if A-Tac Tactical Airsoft has been advised of the possibility of such damages. Because airsoft guns may still be a very sensitive item, please do NOT use these in public places and please carry them in gun bags at all times to avoid legal troubles. We are NOT liable for any type of injury, harm, mishap, or accident caused by the use of these replica firearms in ANY situation. Please be responsible and sensible.

You must be 18 years or older to purchase. This item should not be used or brandished in public in a threatening manner, or used in a way that would cause a person to fear personal injury. This item could potentially cause physical injury if misused. Please always ware safety goggle or other forms of ballistics rated eye protection when operating any of our airsoft guns or projectile ejecting products.

We cannot accept any liability for a failure to comply with instructions specifically stated on this website.

We will not be responsible for any delay in complying or failure to comply with our obligations under these conditions of sale if that delay or failure is due to any circumstances outside our reasonable control including without limitation fire, flood, acts of terrorism or where we are let down by a supplier.

You may not transfer your rights under the contract between us to any third party without our prior written consent.

For more information please see our Limited Guarantee.

 

Promotion Terms and Conditions

Some of our promotions may only be available to customers who has access to internet based social networking websites and other related websites.

A-Tac Tactical Airsoft reserves the right to remove (temporarily or permanently) any Promotion in full or part, without notice and at our discretion and you confirm that A-Tac Tactical Airsoft shall not be liable to you for any such change or removal.

Offers are valid on full price items only.

All Products are subject to availability, lead-times and shipping.

Promotion excludes shipping value, which will be added once you go through checkout with your order.

Single transactions and one promotional offer per customer only.

We reserve the right to reject any promotional application.

There is no cash alternative in whole or part.

Not to be used in conjunction with any other offer.

All returns will incur a shipping charge, calculated in relation to weight and dimensions, per order.  Please see our Limited Guarantee.

 

Online voucher / coupon

a) Limit one promotional gift vouchers / coupons per person, non-stackable.
b) Gift vouchers / coupons may only be redeemed at our Web site www.A-Tac.co.za toward the purchase of products listed there. They cannot be redeemed anywhere but at our online store.
c) Please note that a minimum purchase values applies and is exclusive of postage and packing and shipping.
d) Gift vouchers / coupons cannot be exchanged for cash.
e) Gift vouchers / coupons cannot be used retrospectively, i.e. applied to orders already placed with us.
f) Please refer to your gift voucher / coupon for the expiry date and any additional offer restrictions.
g) Gift vouchers or coupons are nontransferable or assignable.
h) A-Tac reserves the right to cancel online gift vouchers / coupons at any time.

i) Please note that gift voucher / coupon codes cannot be used in conjunction with any other offer.
j) Normal A-Tac Terms and Conditions for using any part of the A-Tac web site apply. (Voucher / coupon codes are available only within the borders of South Africa).

 

 

Initiative Terms and Conditions

Some of our initiatives may only be available to customers who has access to internet based social networking websites and other related websites or in attendance to the Airsoft games the initiative relates to. Initiatives might require the customer to visit us in person.

A-Tac Tactical Airsoft reserves the right to remove (temporarily or permanently) any Initiative in full or part, without notice and at our discretion and you confirm that A-Tac Tactical Airsoft shall not be liable to you for any such change or removal.

Initiatives might involve discount on certain items and A-Tac Tactical Airsoft reserves the right to change, in full or part, without notice the rate of discount.

All Initiatives that are subject to availability, lead-times and shipping shall be at A-Tac Tactical Airsoft's discretion.

Initiatives, of any sort will excludes any posible shipping costs, should they apply.

We reserve the right to reject any initiative application.

There is no cash alternative in whole or part.

Not to be used in conjunction with any other offer.

Please see our Initiatives for any additional information or active Initiatives.

 

Legal Identity

The site is owned and operated by Lourie Jacobs, Trading as A-Tac Tactical Airsoft. Telephone number +27 76 502 4202.

For any further information please email info@A-Tac.co.za